Tygart Mountain Sports is rated 4.9 out of 5 stars, based on 46 reviews!
[Holy cr*p are people ridiculous. Reading the disparaging reviews that people leave has been entertaining. I particularly liked the spontaneously breaking pole. Amazing. Patrick, good on you for replying to each and every one with such patience.]
Anyhoo..... You guys are opened on Fridays until midnight. You obviously know what the value of customer service is because you know that customers may be pulling into town late and don't want to spend Saturday morning dealing with rentals. I was able to have a leisurely dinner with the family, unpack at the house, and then head to Tygart to get some demo skis.
I was looking for demo skis to try out and possibly buy and the sales rep was extremely helpful. He asked me about my skiing, about my preferences, about what I ski on now. He set me up with what he thought I'd like. Easy, personable, respectful service.
Of course the skis were great ... now I only need to find some money in the budget to buy them. Thanks Tygart!
Nice place, large selection and good helpful service.
Helpful. And they bring their fur babies to work. Beautiful!!!!!
Fast service, reasonable prices
Great and efficient service!
Fantastic staff... Very knowledgeable, friendly and helpful.
Felt they were trying to help me more than make a quick sale
Nice shop, they had kids rental.
Just returned from our first ski trip to Okemo, and cant rave enough about Patrick and the team at Tygart Mountain Sports. They were incredibly flexible with our reservations when unexpected travel delays changed our ski plans - and he and his staff were extremely friendly and accommodating during some really busy times of the day. Its pretty awesome when the best priced rental place in town also has top-notch customer service! Tygart has our business on any future trip to Okemo!
Great experience renting skis. Owned by a Pittsburgher ?
The employees are very nice and super helpful
Love Tygart Mountain Sports! Fantastic customer service. Staff is very knowledgeable and friendly. They always have a great selection to get me ready to hit the slopes. Plus who doesn’t love a good shop dog!?
Everything was ready as ordered. Process is quite streamlined.
For friendly rental service, this spot is great. Just a short hop from the slopes, it's convenient and has a huge selection. The gear is pretty good and affordable, so it's a much better option than renting on the slope. The staff is friendly and quick, and willing to lend a helping hand. There's even a store dog.
if you're looking for the best ski shop in the area, I recommend you check out TMS. We live in PA and skied in Okemo. Have gotten great end of season deals here. I feel the staff is trying to sell you what you will need, and doesn't try to upsell.
Every time I find myself back home on the east coast, I try and make time to visit the folks at this location. They exceed every expectation, every time. Whether it’s winter and you’re searching for ski rentals to go up on the mountain with, or summer and you need a kayak to check out any of the numerous lakes in the area, this is your “one-stop shop”! Some of my favorite gear has been purchased here, they have only the highest quality/best brand-name items, all at really reasonable prices.
My daughter and granddaughter got snow shoes at TMS. They had one's that fit the three year old! We had a great time snowshoeing and granddaughter loved playing with gentle giant of a mastiff, Bodie. Thanks for everything guys!
Great service. Definitely the nicest and most knowledgeable of the ski shops in the area. Plus they have amazing dogs hanging in the shop.
Patrick is the man! Hooked me up with wonderful skis. I was nervous to upgrade to a little more advanced ski but after using them on the mountain today I could not be happier. Also the boot warmers were life changing.
First place I stopped at that I felt the workers cared about what I wanted and just didn’t try to sell me something. I will recommend this place to anyone I know visiting the area!
Returned daily rentals one day sooner, but got charged for the entire period. This is after we had been renting at this place for the season since the place opened in its current incarnation. They told us something about their computer system not letting them refund a day of rental. Very disappointing.
[Edited] Updating the rating – the shop has tried to make it right and I appreciate it. Glad that the human judgement was able to work around the limitations of the (perhaps too rigid) “advanced registration system”. This is why we prefer to deal with people and not with systems and robots, no matter how advanced. As of now we are looking forward to coming back and hopefully we will only get to see the humane side of Tygart.
Nicest and most knowledgeable of the shops in the area. Plus they amazing dogs to hang with while you wait. I love you Bodie!
Great ski shop with amazing customer service. The staff is very knowledgeable and takes pride in their work. They will help you with the gear that suites your abilities and style. All of the equipment and gear is top-notch. They have ski, board, and in the summer bike rentals. Location is right by Okemo Resort, very convenient. And they have the cutest shop dogs ever!! We will surely visit them on our next trip to beautiful Vermont!!
Patrick and his staff were excellent and very helpful! Definitely number one place near the mountain to rent equipment or buy equipment. Plus they have the coolest dogs ever!
Patrick and his staff were excellent and very helpful! Definitely number one place near the mountain to rent equipment.
Excellent selection. Excellent staff. Excellent place to shop; we will be back!
The team at Tygart Mountain Sports is top notch! Very friendly and knowledgeable. They fit me in a new boot (which I love) and I was out of the shop and on the hill in no time. Will definitely be back!
Definitely the best ski shop in Ludlow! Went shop to shop looking for skis and this place had the best deals and the most knowledgeable staff. People who woke here clearly love to ski. Very up to date on latest technologies and with good selection of skis and gear. They customized my boots for me for free. Highly recommend and well located right at the base of Okemo. Great overall vibe.
Patrick and his staff took great care of us. Very knowledgeable and new answers for the perfect ski & boot setup for our winter season.
Incredibly helpful and fun folks here! Lucky to have such a great store in Ludlow (and a really sweet dog named Colby) :)
We brought a decent sized crew in for season rentals, and Patrick, Kevin, Dave, Ian (I think?), and Josh have taken great care of our group. Quick communication, a good deal on some nice skis for the kids, patience and helpfulness getting a bunch of teenagers outfitted, etc. Patrick and his staff really bent over backwards to accommodate us, they chatted up the kids about the upcoming season, and they were excited about connecting with their new community. Congrats on the shop's opening, and thanks for the outstanding service. We'll be back by throughout the season no doubt!
Tygart Mountain Sports is the best place to find any outdoor sports or recreation gear anyone could ever need! They are top notch professionals with expertise in outdoor recreation. Patrick and his team are phenomenal people to know!
Bought a pair of Skis today. Patrick was outstanding!
We've been coming to Okemo for over 10 years...Patrick and his staff (and Kolby) are by far the best. Extremely knowledgable and very friendly. We wouldn't go anywhere else.
I had the pleasure of stopping in with my family to purchase ski equipment this past weekend and have to say it was one of the best shopping experiences I ever had. Patrick and his staff make you feel very welcome and at home. They are very knowledgeable and thorough in everything we asked. I would highly recommend them to anyone. Thank you Patrick and staff for you help and making it a great ski trip
Made our annual trip up to see Patrick and Colby and once again our visit was fantastic!! Very friendly and knowledgeable staff, very quick service and their selection is best in the area, we've been to all the shops in the Ludlow area and wouldn't go anywhere else. Keep up the good work guys..
Great team & Great shop! The shop has a great selection of anything you could need for your outdoor adventure. Shout out to Charlie and Thomas who were so knowledgeable, helpful, and friendly. Gave great advice, didn't try to oversell or push anything, hooked our kids up with season rentals and guided my husband and I through our first skis and boot purchase.
The employees were all really helpful and friendly. They gave good advice and weren't pushy about us purchasing. The English mastiff there was adorable!
Friendliest shop around! Great prices, awesome people, even better service. And don't forget to say hi to Colby
Great service. Took time with the kids to get the fit right and explain the equipment. This will be a regular stop on our trips to Ludlow.
Nice showroom with a large selection of high end gear. Patrick was very helpful, will definitely be a return customer.
Great service, nicest people. Helped me out with Patagonia tops. Will be going back for sure.
Patrick and his team are the best. They take their time and really teach you the basics about all the gear to help you decide on the best fit. We (my wife and I) bought skis and bikes from Tygart's. Can't say enough about the exceptional service, reasonable prices, and laid back sales approach. Patrick will put you on the right skis or bike or any other gear --it's not just about making the most money. He spent hours fitting our bikes and making sure we were comfortable and sized appropriately. Same experience with our ski purchases last year. Can't wait for our next purchase- SUP and a kayak!!!!
Thanks so much to Tygart's and the entire team. Plus the most beautiful dog to hang out with while you shop.
Tygart's is the place to shop for all your outdoor gear!!!!
Great service- great people. Best shop in ludlow.
Super friendly staff that made us feel right at home! Visiting from out of town and fell in love with the area, this place is one of the main reasons why. Greeted immediately, but did not feel pressured or overwhelmed like you sometimes can find yourself in these types of stores. Store is very well setup and very well kept, clean as can be! Had a GREAT selection, we homed in on the Patagonia section. We will absolutely be back to rent from them to go skiing! IF you are passing through you must stop by, even if you don't think you need to! Can't miss it, either, right on the main road through town, across the street from the entrance of Okemo.
Patrick was the man! We rented four top end mountain bikes and took the scenic route 100 around the lakes. Be sure to stop by the green mountain sugar shop on the way back! He stayed late for us and then pointed us towards the scenic overlook on Mountain rd. Unbelievable sunset! We're going to come back for ski season.
Very professional bike service,
They tuned up and fixed some annoying problems with a shimano hub
in a short time
I would go back
I stopped by with my family this past winter (Jan 2015) on a trip to Okemo to pick up a new coat for my daughter and to look at skis and boots for myself. When we entered the shop, we were greeted by a beast of a shop dog named Colby, hands down the best shop dog I've encountered. The owner (Patrick, I think) followed close behind and the mood of the shop was set. This place is now our go-to shop at Okemo. They're extremely friendly, knowledgeable, and will absolutely go out of their way to make sure you have a great experience.
The owner (again, Patrick I think) waited on me and led me through the progression of ski technology and helped me pick out a couple skis to demo. He's very knowledgeable and gave me a little education on ski construction. I eventually ended up purchasing a Volkl Kendo set up. it was really, really nice to have the actual store owner take the time to walk through a purchase with me as a customer.
He also worked with me on fitting a boot and was humble enough to recognize and tell me that he didn't carry the boot I needed. He sent me to another shop in town and the entire experience worked out great. It's rare that a business owner will go that far out of his/her way these days.
I stopped back in this past week while biking in the area and was excited to find out that they are now a bike shop in the summer months. I dropped off my bike for a tune-up and they had it back to me same day. Kevin (shop mgr I believe) and I talked bikes for almost an hour.
You can't go wrong with these guys. We'll be in every trip to Okemo.